Returns are gladly accepted within seven (7) days starting at the day the item was delivered to you. The item(s) must be in the same unworn condition as they were sent with all original packaging and accessories included.
You will be refunded within 1-3 days of the item arriving back to us. If you choose to do an exchange instead, please contact us and it will be arranged easily!
Please contact firstname.lastname@example.org with the name on your order and/or order number to initiate a return. A prepaid shipping label will be sent to your email. Please note that all domestic returns will have $9.95 deducted from the refund.
Orders placed to any country outside of the United States are considered final sale and not eligible for a return or exchange.
Express shipping charges will be deducted from your return if applicable.
Items with a return request after the 7 days will incur a 20% restocking fee.
Once return label is sent, we request that the package is shipped back within 7 days, otherwise a 20% restocking fee will apply if package is shipped off anytime after that.
Items returned in used condition (scratches, obvious signs of wear) or missing original accessories (case, packaging, paperwork) will also be partially refunded depending on the situation.
Please contact email@example.com if you would like to cancel an existing order. As items are shipped same or next business day, do not wait to cancel as it cannot be cancelled once the item is packed and shipped. You will receive a shipping confirmation as soon as the shipping label is printed out :)
Returned to Sender/Refused Packages
Please ensure that you have typed in the correct shipping address to avoid any issues, but if the parcel is deemed undeliverable, you will be emailed and/or called as soon as it arrives back to our warehouse to attempt another delivery. If contact cannot be made, you will be refunded with a 20% restocking fee deducted.
Please be aware that all international orders are susceptible to customs/duty charges. If you refuse to pay and the item is returned back, any additional shipping and/or custom charges incurred for return shipment will be deducted from your refund.