Are your items authentic?
Yes! We know our prices may seem too good to be true, but they really are true. We take pride in selling only authentic items in full and original packaging. You are guaranteed to get the same exact item as you would in a traditional store, but for the fraction of the price. Counterfeit goods are illegal by federal law and we have no tolerance for them. We strive to provide you with the newest brand collections that both look amazing and make you feel amazing too.
I just placed an order. How long until it ships?
All items have a handling period of 1-2 days! If your order is placed before 1pm EST, it will be shipped same day. All of our items are on hand which means there is no waiting period for us to ship. We ship every day, Monday-Saturday!
What's the return policy?
Returns are gladly accepted within fourteen (14) days starting at the day the item was delivered to you. The item(s) must be in the same unworn condition as they were sent please! You will be refunded within 1-3 days of the item arriving back to us. If you choose to do an exchange instead, please contact us and it will be arranged easily!
We ask that you pay for the shipping back unless there is an issue with the item, then we will send you a label!
Our returns address is:
6405 Bay Parkway
Brooklyn, NY 11204
Do you ship internationally?
We ship worldwide! Shipping will be calculated at checkout. Please be aware that it is possible to have custom duty fees charged upon delivery.
How do you sell for so cheap?
Our priority is you. Our prices are so low because we rely on making people happy with affordable prices year round to make sure you can afford whatever you want for both functionality and style without breaking the bank. We also have a referral program now set up so that you can save even more when you tell your friends about us. Any type of feedback is so appreciated! Our goal is to make lifelong relationships, and combining extraordinary service and low prices is our way to make it happen.
I live in New York, how can I try them on?
One of the services that makes us unique is that we do personalized try on sessions. We will come to you wherever you'd like, whether it be your home, workplace, etc., and we will bring the entire selection for you to be able to try them on. This gives you the flexibility to pick your pairs without having to go anywhere. Currently, the service is limited to Brooklyn 7 days a week, and Manhattan/Queens/Staten Island/Long Island on a specialty basis. Please try to book at least 2 days in advance! If you live in any borough but Brooklyn, we ask for you to try to bring a few friends with you, but no pressure!
Please either text/call at 3474290169 or email us at firstname.lastname@example.org to schedule a meeting.
Do the eyeglasses frames have prescription in them?
No, all of the eyeglasses frames come with demo lenses. They can be easily switched out for your prescription once taken into your optician. We can do the lenses for you as well for an additional cost! Please contact us at email@example.com for more information.